πŸŽ„βœ¨ Important Holiday Information from ToyDip! βœ¨πŸŽ„

Dear ToyDip Family,

As the festive season approaches, we want to ensure you have all the details you need for a holly-jolly experience with ToyDip. Here's a sleigh-ride through our holiday schedule.

πŸŽ… Christmas Closure Dates:

  • Closing for Christmas on the 22nd of December 2023 at 5pm πŸ•”
  • Our fulfilment & customer service team will be on their jollies at this time, we will be re-opening both departments for shipping orders & responding to queries on the 27th of December 2023 🎁

🎁 Ordering Gifts with Evri:

  • Guaranteed* pre-Christmas delivery if you order by 2pm on the 18th of December πŸ“¦
  • *This only applies should Evri not experience any issues in meeting their agreed service levels.

🚚 DPD Next Day Delivery:

  • Order by 2pm on the 21st of December for a guaranteed* pre-Christmas delight πŸŽ„
  • *This only applies should DPD not experience any issues in meeting their agreed service levels.

πŸ“ DPD Exclusions:

  • Some postcodes are as elusive as Santa's workshop. Find the excluded ones here πŸ“

🎁 New Year Closure Dates:

  • Closing again for the New Year on the 29th of December 2023 at 5pm πŸŽ‰
  • Our fulfilment & customer service team will beΒ counting down to the new year at thisΒ time, we will be re-opening both departments for shipping orders & responding to queries on the 2nd of January 2024 🎊

πŸŽ… Customer Service & Order Delays:

  • Our elves in customer service will be on their tippy-toes to respond to your queries promptly πŸ§β€β™‚οΈ
  • Orders placed after 2pm on the 20th of December maybe experience delays in delivery through to the new year depending on the couriers, we will be working to ensure you receive these as fast as possible so grab a hot chocolateΒ and your cosiest blanket while we work our holiday magic πŸ«πŸŽ„

Wishing you a season filled with love, laughter, and perfect toys under the tree,

The ToyDip Team 🎁✨